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Guest Services Coordinator |
The Guest Services Coordinator is responsible for all components related to delivering an extraordinary guest service experience during weekend services and certain special events at Sun Valley Community Church (SVCC). This position provides leadership for Guest Services to include, but not limited to, Parking, New Here Start Here, Greeters, Ushers, Info Center, Volunteer Central and Coffee Shops. In all actions, reflects the SVCC team leadership distinctives.
This position is part-time at 15 hours per week, and it includes weekend requirements.
Ensure consistency with systems and procedures that maintain quality standards for the guest experience as well as volunteers
Manage the weekly scheduling of volunteers through Fellowship One and Planning Center Online
Regularly meet with team leaders and other volunteers to cast vision, train, and build relationships
Oversee the process that ensures new guest follow up and connection to Starting Point
Develop recruitment plan and training strategy for new volunteers
Order and maintain inventory of Guest Services supplies
Develop and manage departmental budget
High School diploma or equivalent
Two years of customer service experience working closely with and leading others
Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadership