Gilbert Campus

Guest Services Coordinator

Gilbert, Arizona
Work Type: Full Time
The Guest Services Coordinator is responsible for all components related to delivering an extraordinary guest service experience during weekend services and special events at Sun Valley Community Church (SVCC). This position provides leadership for Guest Services to include, but not limited to, Parking, New Here Start Here, Greeters, Ushers, Information Area, and Hospitality. In all actions, reflects the SVCC team leadership distinctives. 

This is a fulltime staff position with weekend/service requirements.

  1. Ensure consistency with systems and procedures that maintain quality standards for the guest experience as well as volunteers 
  2. Manage the weekly scheduling of volunteers through current scheduling and database applications 
  3. Regularly meet with team leaders and other volunteers to recruit, train, and retain volunteers 
  4. Oversee the process of following up with guests and new volunteers 
  5. Order and maintain inventory of Guest Services supplies 
  6. Assist in developing and managing departmental budget 

  • High School diploma or equivalent 
  • Two years of customer service experience working closely with and leading others 
  • Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadership 
  • Self-motivated, self-directed requiring minimal supervision 
  • Ability to recruit, train, and retain volunteers 
  • Effective communication skills, both written and verbal 
  • Organizational skills with eye toward excellence 
  • Agrees and aligns with the mission, vision, leadership distinctives, and doctrinal statement of SVCC 

Three years of full-time related experience in a multi-site church setting of over 2,000 weekly attendees 
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The undersigned applicant herby certifies that the information contained on this Application for Employment is true and correct, and I have not omitted any facts, which I reasonably believe would reflect unfavorably on the Church’s decision to hire me. In addition, I hereby authorize the Church to contact any person or institution I have listed on this Application for Employment (unless indicated otherwise) and to independently verify the correctness of the information I have provided.

Employment with the Church is for no definite period. Employment may be terminated by either the employee or the employer, at any time, with or without notice and with or without cause.

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