The Guest Services Coordinator is responsible for all components related to delivering an extraordinary guest service experience during weekend services and special events at Sun Valley Community Church (SVCC). This position provides leadership for Guest Services to include, but not limited to, Parking, New Here Start Here, Greeters, Ushers, Information Area, and Hospitality. In all actions, reflects the SVCC team leadership distinctives.
This is a fulltime staff position with weekend/service requirements.
Ensure consistency with systems and procedures that maintain quality standards for the guest experience as well as volunteers
Manage the weekly scheduling of volunteers through current scheduling and database applications
Regularly meet with team leaders and other volunteers to recruit, train, and retain volunteers
Oversee the process of following up with guests and new volunteers
Order and maintain inventory of Guest Services supplies
Assist in developing and managing departmental budget
High School diploma or equivalent
Two years of customer service experience working closely with and leading others
Demonstrates spiritual maturity and character consistent with the Biblical requirements for church leadership